Training

Training
for quality

WANT YOUR ORGANIZATION TO ACHIEVE OPERATIONAL EXCELLENCE?

At MRM, we believe that training is the key to professional growth. That’s why we offer a wide range of training programs designed to help our clients develop the skills and knowledge needed to effectively implement and maintain quality management systems.

Our training covers everything from the fundamentals of ISO standards to more specialized topics, always adapted to the specific needs of each organization.

CONTINUOUS IMPROVEMENT IS A FUNDAMENTAL PILLAR IN ANY ORGANIZATION

Take a look about our training programs below, which will help you identify opportunities for improvement, implement effective changes and achieve sustainable results over time.

01. Management Systems Awareness

Introduction to the world of Management Systems and their benefits for organizations.

02. ISO 9001:2015 Terms and Definitions

Learn the essential vocabulary to understand and apply the ISO 9001 standard.

03. Process Approach

Discover how to optimize your processes to improve efficiency and quality.

04. Continuous Improvement

Drive constant improvement in your organization through practical tools and techniques.

05. ISO 9001:2015 High Level Structure

Understand the structure and fundamental requirements of the ISO 9001 standard.

06. Scope of the Management System

Clearly define the boundaries and scope of your management system.

07. Context and Stakeholders

Identify and manage the stakeholders relevant to your organization.

08. Leadership, Policy and Objectives

Develop strong leadership and set clear objectives for your management system.

09. Strategic Planning

Align your management system with your organization’s overall strategy.

10. Management Indicators

Measure and improve the performance of your management system through key indicators.

11. Risk and Opportunity-Based Thinking

Identify and manage the risks and opportunities that may affect your organization.

12. Documented Information Control

Establish an effective system to manage the documentation of your management system.

13. Monitoring and Measurement Resources

Select the appropriate resources to monitor and measure the performance of your system.

14. Product and Service Design and Development

Ensure the quality and conformity of your products and services.

15. Non-Conformity and Corrective Action

Manage non-conformities and take corrective actions to prevent their recurrence.

16. ISO 19011:2018 Internal Audits

Learn how to perform effective internal audits in accordance with ISO 19011.

17. Good Practices for Auditors

Develop the skills and knowledge necessary to be a competent auditor.

18. Remote Audits

Discover how to perform audits remotely and efficiently.

19. ISO 45001:2018 Occupational Health and Safety Management System

Implement a management system to protect the health and safety of your workers.

20. ISO 22000:2018 Food Safety Management System

Ensure food safety in your organization.

21. ISO 14001:2015 Environmental Management System

Manage the environmental aspects of your organization in a sustainable way.

22. Continuity Management System 22301:2019

Ensure your organization can continue to operate in the event of incidents or disasters.

23. Managing for Sustained Organizational Success ISO 9004:2018

Continuously improve your organization’s performance.

24. Management of Healthcare Organizations ISO 7101:2024

Applies quality management principles to the healthcare sector.

25. Person-Centered Care

Provides quality care focused on patient needs and expectations.

EACH ORGANIZATION IS UNIQUE AND HAS SPECIFIC NEEDS

We design customized training programs to meet specific requirements. We work with you to identify your training needs and develop a personalized training plan that allows you to achieve your goals. Our programs are highly interactive and practical, ensuring rapid knowledge transfer.

We offer custom training programs designed to help you develop the necessary skills when implementing and maintaining an effective quality management system.

ACHIEVE EXCELLENCE

  • Wide range of training: From fundamentals to specialized topics.
  • Adaptation to customer needs: Customized programs.
  • Focus on continuous improvement: Development of skills to drive change.
  • Experience: Knowledge of MRM CONSULTORES experts.
  • Practical and participatory methodology.
  • Tangible results: Improved processes, increased efficiency, etc.

OUR PROGRAMS INCLUDE:

  • ISO 9001 Fundamentals
  • Internal audits
  • Continuous improvement tools
  • Leadership in management systems
  • And much more

BENEFITS OF OUR TRAINING:

  • Increased efficiency and productivity
  • Improved customer satisfaction
  • Cost reduction
  • Development of personnel competencies
  • Certification of your management system

Why choose MRM as your advisors?

Experience:

We have a team of highly trained and experienced Consultants in various sectors.

Independence

We guarantee an independent and impartial service.

Confidenciality

We maintain the confidentiality of all the information you provide us.

Focus on results:

We focus on helping you achieve your business objectives.

“No one person is as smart as all of us together.”

Ken Blanchard